Hex Markets


Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

Hex Markets holds a zero-tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.


Hex Markets aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method. When you deposit funds, we will require the following documents:

• A copy of your valid passport with the signature page/ Government issued Identity card/ Driving License.
• A copy of a recent utility bill in your name and address.


Our Accounts department will request for following documents in case of suspected fraudulent activity or to further verify the client identity and source of funds.

• Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
• A signed purchase history of your online transactions.

If you have any questions, please don’t hesitate to contact our customer support: support@Hexmarkets.com

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit. Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades or withdrawals. Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.

How can I send you these documents?

Please scan your documents, or take a high-quality digital camera picture, save the images as jpegs, then upload them through traders’ cabinet or send it to us via mail to support@Hexmarkets.com

How do I know my documents are safe with you?

Hex Markets holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.

We thank you for your cooperation in helping us make Hex Markets a safer place to trade.

Rules & Regulations

The contest name is HexMarkets - Demo Trading Cup

2. The Contest is organized and run by HexMarkets

3. The Contest duration is one month from the start date to the finish date.

4. Registration for the Contest is announced prior to its start. During the registration period, anyone can register for the Contest.

5. Contest prizes:
1st place gets 400 USD
2nd place gets 250 USD
3rd place gets 150 USD
4th – 8th place gets 50USD

6. Only persons of legal age are able to take part in the Contest.

7. Each participant must register a new demo account for each Contest round.

8. Each participant agrees to provide real data during the registration. Providing fake data may result in disqualification from the Contest.

9. Any kind of IP match will be subject to disqualification.

10. Any type of arbitrage trading or any other abuse with pricing and/or quotes will be subject to disqualification from the Contest.

11. The Company reserves the right to reject or disqualify any participant without explanation. Reasons for disqualification may include opening big volume opposite orders with the same currency pairs in different trading accounts at approximately the same time, as well as the usage of failures in the quote flow for getting guaranteed profit, or any other kinds of cheating.

12. Each Contest account has the same trading conditions, that is:

o Account type—as in the HexMarkets cTrader account
o Trading tools—as in the HexMarkets cTrader account
o Initial deposit — 10,000 USD
o Leverage: 1:500
o Minimum volume — 0.01 lot; maximum volume is not limited.
13. Traders are able to open and close cryptocurrencies orders on the weekend.

14. All trading techniques or EAs are allowed.

15. All the current contest stats are available on the HexMarkets website.

16. All open orders will be automatically closed at the current market rate on the contest finish date.

17. The participant with the highest balance wins the contest.

18. Winners agree to the publication of their names on social media.

19. A prize must be claimed during a month after the end of the round. Otherwise, HexMarkets has a right to deny giving out a prize.

20. Each contestant agrees that some of his/her registration data (including but not limited to country of residence) will be published at HexMarkets.com.

21. If two or more contest winners have equal balances at the end of the contest, they will share the prize equally.

22. The Company reserves the right to declare any prize already given invalid and subject to cancellation upon direct or indirect evidence of attempted fraudulent operations with the prize funds.